Privacy Policy
helpdeskau.com (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with Google Ads policies, the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR).
Information We Collect
- Personal details you provide (name, email, phone) when contacting us.
- Non-personal information such as browser type, device, and usage data.
- Cookies or similar technologies for improving site performance.
How We Use Your Information
- To respond to your queries and provide phone support.
- To improve our website and customer experience.
- To meet legal and regulatory requirements.
Data Protection
We implement technical and organisational measures to keep your information secure. Your data is not sold, rented, or shared with third parties, except when required by law.
Cookies & Tracking
We may use cookies to enhance user experience. You can disable cookies in your browser settings. Our site does not track users across third-party websites for advertising purposes.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at support@helpdeskau.com.com.
Third-Party Links
Our website may link to external sites. We are not responsible for the content or privacy practices of those websites.
Policy Updates
We may update this Privacy Policy to comply with laws and regulations. The latest version will always be available on this page.
Contact Us
If you have any privacy-related questions, please contact:
helpdeskau.com Pty Ltd
📧 Email: support@helpdeskau.com
📍 Address: 127 Minto Road, Minto NSW 2566, Australia
📞 Phone: 1800 011 577
Disclaimer: helpdeskau.com is operated by KHAN TKZ PTY LTD (ABN 54668178836). We are an independent third-party support provider offering general assistance and troubleshooting guidance for telecom users in Australia. We do not have any affiliation, partnership, endorsement, or official relationship with any telecom company, carrier, or service provider. All brand names, trademarks, and logos that may appear on this website are the property of their respective owners and are used strictly for descriptive or informational purposes only. For official information, services, or support, please visit the website of your respective telecom provider.